Tell us what's going on—we're here to help!
Share the issue or any symptoms you've noticed.
Your input also helps improve support for others experiencing similar issues.
Cost of repairs varies by unit and complexity of repairs.
Heavy freight units repair/recycle charge usually runs 10x shipping cost.
Payments required upon arrival of units to IER.
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Warranty on repairs?
30-365 days depending on complexity of repairs & nature of unit.
Having Trouble?
Tell us what's going on—we're here to help!
Share the issue or any symptoms you've noticed.
Your input also helps improve support for others experiencing similar issues.
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Recent Gecma Units.
Gecma MSPA-MP Gecma HMI Gecma Button Gecma R42 LITE Gecma P2AD421Z Roller Gecma GeCma Gecma Operator Gecma Rack 84 KVM sender Gecma RACK 42-2 GeCma Gecma 14i/8/543FAQ
Frequently asked qaestions
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How much does it cost?
Cost of repairs varies by unit and complexity of repairs.
Heavy freight units repair/recycle charge usually runs 10x shipping cost. Payments required upon arrival of units to IER.
?
Warranty on repairs?
30-365 days depending on complexity of repairs & nature of unit.
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How to Ship Unit?
The Pack & Ship Guarantee includes coverage for UPS® and USPS®. Find Your Local UPS Store