Tell us what's going on—we're here to help!
Share the issue or any symptoms you've noticed.
Your input also helps improve support for others experiencing similar issues.
Cost of repairs varies by unit and complexity of repairs.
Heavy freight units repair/recycle charge usually runs 10x shipping cost.
Payments required upon arrival of units to IER.
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Warranty on repairs?
30-365 days depending on complexity of repairs & nature of unit.
Having Trouble?
Tell us what's going on—we're here to help!
Share the issue or any symptoms you've noticed.
Your input also helps improve support for others experiencing similar issues.
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Recent Gem 80 Units.
GEM 80 97174020 GEM80-500 GEM 80 8890-4601 Basic I/O GEM 80 9285-4002 SCI GEM 80 8602-4006 Basic GEM 80 9013-4002 Process GEM 80 8999-0000 Address GEM 80 9006-4001 GEM80 GEM 80 Basic GEM 80 8917-4002 PSU GEM 80 8111-4002 8 ChannelFAQ
Frequently asked qaestions
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How much does it cost?
Cost of repairs varies by unit and complexity of repairs.
Heavy freight units repair/recycle charge usually runs 10x shipping cost. Payments required upon arrival of units to IER.
?
Warranty on repairs?
30-365 days depending on complexity of repairs & nature of unit.
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How to Ship Unit?
The Pack & Ship Guarantee includes coverage for UPS® and USPS®. Find Your Local UPS Store