To Safely & Securily send in your Icon unit for service please use the "Pack & Ship Guarantee" for UPS® or USPS®.
Find Your Local UPS Store®
Please include your contact information and a brief description of the problem with the Icon unit.
Please include the $250 minimum estimate/repair/recycle charge with unit.
Units that arrive improperly packaged or missing contact informaton will be returned at customers expense.

Shipping Address less than 75lbs
Industrial Electronic Recycling
2806 Reynolda Rd Ste 163
Winston Salem, NC, 27106
Call 1 (336) 773-9665
Freight Address over 75 lbs
Industrial Electronic Recycling
1381 S Park Dr
Kernersville, NC, 27284-3150
Call 1 (336) 268-8385

Request Service

Recycling/Repair Work Order Request

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Frequently asked qaestions


How much does it cost?

$250 minimum estimate/repair/recycle charge on most units. Heavy freight units repair/recycle charge usually runs 10x shipping cost. Payments required upon arrival of units to IER.


Warranty on repairs?

30-365 days depending on complexity of repairs & nature of unit.


How to Ship Unit?

The Pack & Ship Guarantee includes coverage for UPS® and USPS®. Find Your Local Store

Industrial Electronic Recycling

2806 Reynolda Rd Ste 163 Winston Salem, NC, 27106

1 336 773-9665
2806 Reynolda Rd Ste 163 Winston Salem, NC, 27106
Open Hours