To Safely & Securily send in your Metcal unit for service please use the "Pack & Ship Guarantee" for UPS® or USPS®. Find Your Local UPS Store®
Please include your contact information and a brief description of the problem with the Metcal unit.
Please include the $250 minimum estimate/repair/recycle charge with unit.
Units that arrive improperly packaged or missing contact informaton will be returned at customers expense.